Videochat Vip Videochat Vip

Privacy Policy

INTRODUCTION

1.1. We strive to protect the confidentiality of users of our service.

1.2. This policy applies in cases where we act as a data controller with regard to the personal data of our users; in other words, when we determine the purposes and means of processing this personal information.

1.3. By using our service for personal purposes, you agree to the transfer of personal data specified in this policy.

1.4. This policy describes

- What data we collect
- How we use your data
- How we share and transmit your data
- How we transfer data to other countries
- How we store your data
- How to delete your data
- How we protect your data
- How to report security issues in our system
- Changes to our privacy policy
- Cookie policy
- Policy on the use of external URLs
- Special note for parents
- Special note for children
- How to contact us


HOW WE USE YOUR PERSONAL DATA

2.1. We may collect, process, store and transmit various types of personal data:

2.1.1. Customer data

- IP address
- Country code (determined by IP address)

2.1.2. Browser data

- Browser type
- Browser version
- Operating system and platform
- Types and versions of browser plug-ins
- List of cameras and microphones
- Time zone
- Browser language/localization

2.1.3. Device Data

- Device type
- Manufacturer
- Device model
- OS version
- Internet connection information
- Device identifier (serial number, IMEI number, MAC address, or phone number)
- OS language/localization

2.1.4. Video Chat Data

- Video/audio stream
- Gender
- Country of search
- Chat messages
- Images

2.1.5. Settings Data

- Localization settings
- Translation settings

2.1.6. Transaction Data

Payment card number
Bank name/payment system name
Transaction ID or purchase token
Payment details (order ID, product ID, price, order date)

2.1.7. Email Correspondence Data

- Email address
- Messages
- Metadata
- Files and attachments

2.1.8. Usage Data

- Google Analytics data (shortened IP address and site activity)
- Cloudflare data (IP address and traffic logs)

2.2. We may process any of your personal data listed in this policy if necessary to establish, exercise, or defend legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for such processing is our legitimate interests, namely the protection and assertion of our rights, your rights, and the rights of third parties.

2.3. We may process any of your personal data specified in this policy if it is necessary for obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for such processing is our legitimate interests, namely the proper protection of our business from risks.

2.4. In addition to the specific purposes for which we may process your personal data as stated in section 2 of this policy, we may also process any of your personal data if such processing is necessary for compliance with a legal obligation to which we are subject or for the protection of your vital interests or the vital interests of another natural person.

2.5. Please do not provide us with personal data of third parties unless we have requested you to do so.

DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES

3.1. We may disclose your personal data to our insurers and/or professional advisers to the extent necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or establishing, exercising, or defending legal claims, whether in a judicial proceeding or in an administrative or out-of-court procedure.

3.2. Financial transactions related to our service may be handled by our payment services providers (LIST SERVICES). We will only share transaction data to the extent necessary for the purposes of processing your payments, refunding such payments, and addressing complaints and queries related to such payments and refunds.

3.3. In addition to the specific disclosures of personal data described in section 3, we may disclose your personal data if such disclosure is necessary for compliance with a legal obligation to which we are subject or for the protection of your vital interests or the vital interests of a third natural person. We may also disclose your personal data if such disclosure is necessary for establishing, exercising, or defending legal claims, whether in a judicial proceeding or in an administrative or out-of-court procedure.

3.4 To use our service, a direct connection between your computer and another user's computer may be required. To do this, your IP address must be made available to the other user's computer, although this is not displayed on the service interface. This is a necessary part of any "peer-to-peer" system.

3.5 We use Google Analytics web analytics features on our website to analyze user behavior and optimize our site. This service is provided by Google Ireland Limited, Barrow Street, Dublin 4, Ireland ("Google").

As part of this service, data is transmitted to the USA, or such transmission cannot be excluded.

Google Analytics uses cookies that allow us to analyze the use of our website.

In general, information about your use of the site is transmitted to Google's server and stored there, such as the type and version of the browser you used, the operating system you used, the site you visited before coming to our site, the host name of the computer (IP address) used to access the site, and the time of the request to the server.

At our request, Google will use this information to analyze the use of our site, create reports on actions on our site, and provide additional services related to the use of our site and the Internet. According to Google, the IP address transmitted by your browser will not be added to other data stored by Google.

The following data is collected during the site visit:

- pages you visit, your "click-path";
- site "goals" achieved (conversions, such as signing up for a newsletter, downloads, purchases);
- your user behavior (e.g., clicks, length of stay, bounce rate);
- your approximate location (region);
- your IP address (in abbreviated form);
- technical information about the browser and end devices you use (e.g., language settings, screen resolution);
- your internet service provider;
- the referrer URL (which site/which advertising led you to our site).

Data on the use of our site is immediately deleted after the deadlines we set. Google Analytics provides us with the following storage periods: 14 months, 26 months, 38 months, 50 months, or automatic deletion. You can request the current storage period we have set at any time.

Processing your data using Google Analytics is based on your explicit consent. You can revoke your consent at any time with future effect.

You can also block data collection by downloading and installing a browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout

You can find out the exact location of Google's data processing centers here: https://www.google.com/about/datacenters/inside/locations/

For more information on how Google uses your data, as well as on customization options and revocation of consent, please refer to Google's privacy policy at: https://policies.google.com/privacy


INTERNATIONAL TRANSFER OF YOUR PERSONAL DATA

4.1. Hosting servers for our service are located in Germany (European Economic Area).

4.2. Users of our service are located in different countries, including the European Economic Area. We have developed data handling practices that provide appropriate protection of information, but please familiarize yourself with privacy and data protection laws in the jurisdiction in which you reside. As stated in this policy, you acknowledge that the ultimate responsibility for the information you choose to share lies with you.

4.3. You acknowledge that personal data that you provide for publication through our service may be available worldwide via the Internet. We cannot prevent the use (or misuse) of such personal data by others.

STORAGE AND DELETION OF PERSONAL DATA

5.1. Personal data that we process for different purposes should not be stored for longer than necessary for that purpose or those purposes.

5.2. We will not store your complete message data (message logs). We do not retain outbound or inbound messages, and this data cannot be recovered or restored.

5.3. We will store your blocking data for as long as is necessary to maintain the block for a certain period of time. We will not store a user's image after the ban period has expired, but will retain a record of that particular ban.

5.4. We will not store your communication data. We do not store any information about who you communicated with and when, and such information cannot be obtained or restored.

5.5. Notwithstanding other provisions of this Section 5, we may retain your personal data if such retention is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person.

5.6. You can request that your data be deleted by the administration using the feedback form. After conducting the necessary verification procedures, we will process your request in accordance with applicable law as soon as possible.

HOW WE PROTECT YOUR PERSONAL DATA

6.1. We apply appropriate technical and physical measures to protect the personal data of our users from loss, destruction, alteration, unauthorized access, disclosure or any other unlawful forms of processing.

6.2. We use modern means of protecting the personal data of all users in accordance with the current state of the industry. We use secure server software (SSL) for encrypting and transmitting personal data, and we also have firewalls and intrusion detection systems in place.

6.3. Only authorized employees have access to user data.

SECURITY VULNERABILITY REPORTS

7.1. We pay close attention to proper security of personal data. However, vulnerabilities may exist or arise. If you believe you have discovered a security or confidentiality vulnerability in the process of using our services, please email us at info@videochat.vip with a detailed description. We will contact you if we need additional information.

AMENDMENTS

8.1. We may update this policy from time to time by posting a new version on our website.

8.2. You should periodically check this page to ensure that you agree with any changes to this policy.

COOKIES AND THEIR USE

9.1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2. Cookies can be either "persistent" or "session" cookies: a persistent cookie will be stored by the web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3. Cookies usually do not contain any information that personally identifies a user, but personal information we store about you may be linked to information stored and obtained from cookies.

COOKIES WE USE

We use cookies for the following purposes:

(a) authentication - we use cookies to identify you when you visit our website and as you navigate our website;

(b) analysis - we use cookies to help us analyze the use and performance of our website and services;

COOKIES USED BY OUR PROVIDERS

11.1. Our providers use cookies, and these cookies may be stored on your computer when you visit our website.

11.2. We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy

MANAGING COOKIES

12.1. Most browsers allow you to refuse acceptance of cookies and delete them. The methods for doing so may vary from browser to browser and from version to version.

12.2. Blocking all cookies will negatively impact the ability to use many websites.

12.3. If you block cookies, you will not be able to use all the features of our website.

EXTERNAL URLS

13.1. We reserve the right to place external links to third-party websites and services on our service.

13.2. We always strive to provide links and URLs to reputable websites, but we are not responsible for the content, security, or actions taken on such websites.

13.3. When visiting any third-party website, any personal data that you provide is solely governed by the privacy policy of that specific website, and we are not responsible for any data that you decide to provide.

SPECIAL NOTE TO PARENTS

14.1. While we encourage children to consult with their parents before providing personal information, parents should monitor their children's online activities and consider using parental control tools available from online services and software providers.

SPECIAL NOTE TO CHILDREN

15.2. Always ask permission from your parents before sending any information about yourself to us (or anyone else) over the Internet.

CONTACTS

16.1. If you have any questions about this policy, please contact us by email: info@videochat.vip. Emails sent to this address that are not related to the privacy policy may be ignored.